Kuala Lumpur, 9 February 2015 – Hong Leong Bank Berhad (“HLBB”) has officially announced two new senior appointments in the Bank effective 4th February 2014. Dominic Mascrinas has been appointed Chief Operating Officer, Group Strategic Support whilst Charles Sik is Chief Operating Officer, Personal Financial Services.


Dominic brings with him more than 28 years of management experience including production management, financial metric management, service delivery, receivables management, operational risk, process improvement and re-engineering.


His most recent position was at CIMB Investment Bank as Group Head of Operations Regional Consumer and Wholesale Bank Operations & IT & Operations Head, Wholesale Bank Malaysia, where he played a critical role within Technology and Operations division and was responsible for delivering group wide performance standards across the franchise.


Previously, Dominic was Group Head of Consumer Banking Operations & Chief Executive Officer, of ICIMB (Shared service Center of CIMB Bank) where he was accountable for managing all operational activities for consumer banking and trade finance product regionally. He was also Head of Consumer Banking Operations at Standard Chartered Bank prior to ICIMB.


Dominic holds a MBA graduated in Business Administration from Murdoch University Australia and reports directly to the Group Managing Director.


Meanwhile, Charles Sik joins the Bank as the new COO of Personal Financial Services. Prior to joining the Bank, Charles served as Head, Group Retail Banking with RHB Bank Bhd. Previously, he was Head of Consumer Financial Services at OCBC Bank Malaysia. He was also Wealth Management Product Director at Citibank, Malaysia.


Charles holds a Bachelor’s Degree in Commerce from the University of Ottawa, and will be responsible for leading and managing HLBB’s Retail Banking portfolio


Commenting on the new appointments, HLBB Group Managing Director, Tan Kong Khoon said,”The Bank is pleased to have with us these two new senior appointments to lead these strategically important functions. The Bank remains committed towards continuously improving its services to customers and these appointments form part of our ongoing efforts to lead in the areas of operations and product innovation in meeting our customers’ needs.”